Cookies policy
1. What is a cookie?
A cookie is a text file that can be saved in a dedicated space on the hard drive of your terminal* when using your browser software to visit a website. A cookie file allows its issuer to identify the terminal on which it is stored, during the cookie’s validity or storage period.
* terminal refers to the equipment (computer, tablet, smartphone, etc.) that you use to consult or view a site, an app, advertising content, etc.
2. What cookies do we use?
a. Functional cookies or cookies strictly necessary for the site:
Cookies strictly necessary for the site are cookies that are essential for browsing our site (such as session identifiers) that allow you to use the main features of the site and secure your connection. For example, they allow you to directly access secure and personal areas of our site using identifiers or data that you may have previously entrusted to us. You will be unable to use the site normally without these cookies and we advise you not to delete them.
The following cookies are used:
Cookies | What data is collected? Retention period | Purpose |
Typo_user |
| Authentication mechanics |
PHPSESSID | The PHPSESSID cookie is a “session” cookie created by PHP that does not have a validity period. It is a native PHP cookie and enables websites to store serialised state data – deleted at the end of the session | Used to establish a user session and to transmit state data via a temporary cookie, commonly called a session cookie. |
CDNDisableCache | This is a cookie that indicates whether or not the user is logged in to the back office. If you are connected to the back office, it allows you to bypass the CDN – deleted at the end of the session | Used to establish a user session and to transmit state data via a temporary cookie, commonly called a session cookie. |
visid_incap_ | Used to monitor customer responses and handles anomalous cookies in order to identify the type of customer – lifespan of 12 months | Used to check that the user accepts cookies and is not a robot |
incap_ses_ | Reopening the browser and accessing the same site are considered to be different visits – deleted at the end of the session | Used to link HTTP requests to a session |
___utmv* | Used to monitor customer responses and handles anomalous cookies in order to identify the type of customer – lifespan of 900 seconds | Used to check that the user accepts cookies and is not a robot |
b. Cookies to facilitate the user experience:
The function of these cookies is to adapt the presentation of our site to your terminal’s display settings. They therefore allow you to have a smooth and customised browsing experience.
Placing cookies on your terminal is the easiest and fastest way to customise and improve your user experience.
Cookies | What data is collected? Retention period | Purpose |
civicAllowCookies | Takes the values Yes or No – lifespan of 90 days | Provides a trace of the customer’s agreement to cookies for advertising, browsing analysis and sharing of site content – its value can be yes or no |
Lang | Active for 1 year | Used to direct the user to the language selected during the previous visit and/or the browser language |
3. Refusal procedure/deletion of cookies
We only use cookies whose sole purpose is to enable or facilitate electronic communication or that are strictly necessary for us to provide our site. As such, these cookies do not require your consent to be obtained.
However, you can take technical steps to block the installation of these cookies via your browser. You can configure your browser by following the links below.
If you have agreed to allow cookies to be stored on your terminal in your browser software, cookies contained in the pages and content you have viewed may be stored temporarily in a dedicated area on your terminal. You can delete them from your terminal at any time.
If you refuse the storage of cookies on your terminal, or if you delete cookies previously stored, you will no longer be able to benefit from a number of features of our site.
Each browser has different settings. These settings are explained in your browser's help menu, which will tell you how to modify your cookie preferences.
For Chrome: support.google.com/chrome/answer/95647
For Internet Explorer: support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
For Firefox: support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
For Opera: help.opera.com/en/latest/web-preferences/